Policy

We want you to be completely satisfied with your purchase from our scrub website. If for any reason you are not satisfied, we offer a returns and refunds policy to ensure that you receive a fair and satisfactory outcome.

Returns If you wish to return a product, please contact our customer service team within 30 days of receiving the product to request a return authorization. Products must be returned in their original packaging and in new, unused condition. We will not accept returns for products that have been used or damaged.

Refunds Once we receive the returned product and verify that it is in new, unused condition, we will process the refund. Refunds will be issued in the same form of payment used for the original purchase. Shipping costs are non-refundable, and the customer is responsible for return shipping costs.

Exchanges We do not offer exchanges at this time. If you wish to exchange a product, you must return the original product and place a new order for the desired product.

Damaged or Defective Products If you receive a damaged or defective product, please contact our customer service team within 30 days of receiving the product to request a return authorization. We will provide a prepaid return label for the damaged or defective product, and we will send a replacement product at no additional cost to you.

Exceptions We do not accept returns or issue refunds for gift cards, clearance items, or customized products.

Changes to Policy We may revise this policy from time to time without notice. The revised policy will be posted on our website, and the changes will take effect immediately upon posting. Your continued use of our website after any changes to this policy will be deemed acceptance of those changes.

Policy

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